Brivis 9 Year Warranty
The Brivis Service Advantage 9 Year Warranty covers eligible Brivis heating and cooling systems irrespective of the installer.
Nortan will help you ensure your 9 year warranty is kept valid, by coordinating all required scheduled servicing with you.
Request a Quote for installation or repair of a Brivis Ducted Heating System now
Brivis products are renowned for their quality, performance and reliability, and have been keeping Australians comfortable for over 50 years.
Brivis’ commitment to producing exceptionally engineered, high quality products is supported by a manufacturer’s warranty through factory-trained professionals, including Nortan Air Conditioning and Heating technicians, ensuring your ultimate protection and peace of mind.
Factory-trained Licensed Technicians
Nortan Air Conditioning and Heating technicians are trained on Brivis Equipment
Comprehensive Log Book type service
Nortan will ensure your heating system equipment has up-to-date service history
Up to 9 Years Parts & Labour Warranty
Giving you peace of mind that your equipment will be covered by 9 years part and labour warranty
The Brivis standard parts and labour product warranty is 5 years.
From 1 September 2016, Brivis commenced offering an option of extending this warranty up to a further 4 years, for a total of 9-year parts and labour warranty, on specific Brivis Ducted Gas Heaters.
Brivis also offers a 10 year warranty on the gas burner, heat exchanger and structural components of the appliances.
Heating equipment is subject to normal wear and tear and often operates under extreme conditions. In order to maintain the warranty, your system must be serviced and maintained by qualified licensed technicians at a minimum of
once every two years to prolong the life of the unit, help keep it running safely and at optimum efficiency.
Brivis Scheduled Service Plan
The scheduled service plan optional and required service milestones:
Nortan Air Conditioning and Heating will co-ordinate the regular servicing of your Brivis unit to maintain your 9 year warranty on service and parts.
Service Advantage™ Extended Warranty Program Terms and Conditions:
- Each eligible Brivis product must have a general maintenance completed in accordance with the appliance’s Service Maintenance Schedule, by a factory-trained technician as follows:
- Service within the fourth year after date of purchase
– this provides an additional 2 years warranty (for a total of 7 years). - Once serviced in year 4, service in the sixth year after date of purchase
– this provides a further 1 year warranty (for a total of 8 years) - Once serviced in year 4 and year 6, service in the eighth year after date of purchase – this provides an additional 1 year warranty (for a total of 9 years)
- Service within the fourth year after date of purchase
- You must comply with all of the general terms and conditions of your product warranty – see your Owner’s Manual.
- To obtain your extended warranty you must:
- Within the first 12 months of purchasing your product, register online for product warranty. Nortan will ensure your system is registered.
Ensure you retain proof of service; Nortan will ensure appropriate records are kept. - If you have any questions, don’t hesitate to contact Nortan Air Conditioning and Heating to ensure you maintain your system’s 9 year extended warranty.
- Within the first 12 months of purchasing your product, register online for product warranty. Nortan will ensure your system is registered.
