The recent weather conditions may have affected your system.

Dust Storm

The recent dust storm will likely have settled dust into the pads used for air cooling of your evaporative cooler.

This dust will reduce the efficiency of your system and will settle in the sump of your system blocking up your pump and water spreaders with sludge.

It is advisable to have the system cleaned, even if your cooling system has been serviced recently.

Hail Storm

The Hail storm may have damaged the cooler and the pads of your evaporative cooler. It is advisable to have these components of your cooling system assessed in the event of damage that is likely to cause water to leak into your home.

If you have a split system air conditioner, the Hail storm may have damaged the condenser coils of your equipment which will greatly reduce the efficiency of your air conditioner and may cause the system to fault due to ineffective heat transfer.

Insurance

Damaged equipment can be documented by your Nortan service technician in the service report if required for insurance purposes.

Requests for a HVAC technician to attend to these issues is best by email to reception@nortan.com.au or phone 1300 305 354 Monday to Friday 8 AM to 4 PM.

We provide emergency air conditioning repair and heating repair 24 hours a day 7 days a week. These emergency repair services are available for residential and commercial properties throughout Melbourne. Book here for Emergency Air Conditioning & Heating Repair.