Testimonials

 

We aim to provide the best air conditioning and heating installation and repairs in Melbourne. Here is what some of our satisfied customers have to say:

 

"Good day,
I received excellent service from your company this week.  I phoned before  8.00 am and your technicians came at 11.00 am the same day.
They attended to the problem speedily and efficiently and were happy to discuss the problem with me.
The bottom line is that I am a very happy and grateful customer. I have used your firm a few 
times  and needless to say, I will continue to use your firm and recommend you to my friends.
Sincerely..." - 
Mrs Iloni, 17/09/2017

 

"Thank you guys for finally having our Lennox system working. 
We have been here for 12 years, installed new by others and never working properly. It took one of your guys less than 1/2 an hour to work out what needs to be done. 3 other people have been 
in that roof and none of them recommended that solution.
The rooms have never been so warm regardless of the amount of time on. My wife and I are still smiling and can't wait for summer and lower gas and electricity bills.
We will be sure to keep recommending you guys.
Thank you so much!
 " - Paul  Lea , West Tech Security Services, 12/09/2017

 

"Thank you, I paid your technician Paul through credit card. Great service by the way!!!..." Alice N. 08/08/2016

 

"On time, best price and great service. Paul was professional and helpful and delivered great service in fixing an older Vulcan Heritage heater 
I would definitely use and recommend Nortan to anyone in the future..." Sheryle D. 03/10/2015

 

"Excellent service. Rang in afternoon and came next morning ( not an emergency) serviced central heater and told we had plenty of years left in it. Yay! Price was very good too..." June B. 12/06/2015

 

"So happy with the service I received from Nortan on Indra Rd when my air conditioner died in the days before our last hot spell. They had someone out quickly, identified the problem, sourced parts and had it back running soon after. Paul even fixed my TV aerial while he was up on the roof! Highly recommended!..." Lisa B. 04/03/2015

 

"I was 38 weeks pregnant when our air con decided to break down - right in the peak of summer! Not happy Jan! Vanessa understood my position as not having air con and towards the last wks of my pregnancy, I was swelling and very uncomfortable. She was just brilliant! Thank you Vanessa and Norton, I can now go in labour knowing I'll be returning my baby to a coooool house. few!..." Richelle M. 14/02/2015

 

"I would recommend Nortan as I found their service friendly, reliable, and prompt, which can be rare these days, so thank you , I will be using this Company again.
Thank you

Rita..." Rita S. 17/10/2014

 

"Reliable and friendly service. Well designed solution for our house.Highly recommended..." Anthony F. 22/09/2014

 

"We bought a ducted heating and cooling system from Nortan 4 years ago and have found their after-sales service even better than their excellent installation services. We have had two free call-outs to replace parts even after the warranty expired. Just today we had a visit to explain that our over-eager moggy has torn a section of ducting to shreds and needs to be replaced. Despite having to crawl under our low house in the mud and grime we were not charged for the inspection!
I have no hesitation recommending Nortan and have done so to numerous of my friends..." Thomas C. 19/09/2014

 

"I first used Nortan to undertake maintenance on 3 quite old Air-Conditioning units located at a commercial building in the city, they successfully repaired the units even though spare parts were not readily available. On this basis I decided to seek their advice on a problem that I have experienced for some years in my apartment Air-Conditioning unit that 2 other well know air-con companies were unable to fix saying that “parts are no longer available” therefore “the unit cannot be repaired”. Not a problem to Terry Byron from Nortan he attended at site himself and within approximately 45mins had identified the problem and successfully sourced an alternative part that enabled the unit to operate as designed. I have absolutely no hesitation in recommending Nortan as being reliable, resourceful and honest..." Milton R. 17/08/2014

 

"l had Norton out here today to service and repair my old central heating unit and was absolutely delighted with them. They quoted me $99 for the call out and that included an hour of work!! Another company came out and charged me $415 just for quoting me!!! l will not pay them.
The work was carried out quickly and efficiently and the guy appeared very experienced and knew his job well.
Thankyou once again and will keep your number for the future.
Bella..." Bella G. 07/08/2014

 

"I was very happy with our Nortan service and the technician. Happened when I wanted, system working well and we have all moved on warm and happy ever after..." Felicity L. 27/07/2014